MAILING INFORMATION

Call 1-800-252-3371 or E-mail for more info Phone: 540-248-2200 Fax: 540-248-4400 Tell Us What You Need

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Specialty Blades is located in the Shenandoah Valley of Virginia. Comprised of a technology-oriented workforce of approximately 60 employees who are grouped into manufacturing teams, Specialty Blades is committed to customer satisfaction and has the cutting edge technology to assist you in developing the very best blade for your machinery.

United States Office

China Office

Directions to our facility

Phone: 540-248-2200
1-800-252-3371 (Toll Free in U.S. & Canada)

Fax: 540-248-4400
1-800-742-7741 (Toll Free in U.S. & Canada)

E-mail: sales@specialtyblades.com

Dun & Bradstreet Information: Duns #14-823-7829, Rating: 3A1

Federal Tax ID: 54-1332357Miscellaneous Information

CUSTOMER CONFIDENTIALITY - Specialty Blades, Inc. understands the importance of properly handling and maintaining proprietary information. In an effort to assure that confidential information is handled accordingly, we have developed a Customer Confidentiality Policy that strictly limits the use of confidential information received from any customer. This policy assures the on-going confidentiality of any information divulged to Specialty Blades as a condition of doing business, and covers any information provided by a customer to Specialty Blades which is specifically identified by the customer in writing as "Confidential" at the time it is provided to Specialty Blades, and therefore not to be disclosed (customer confidential information).

SHIPPING POLICY - Freight will be prepaid and billed. All orders will ship FOB shipping point. A nominal handling charge will be processed for each order to cover transportation insurance costs. Customers who elect not to pay this handling charge accept full responsibility for any loss or damage incurred during transit. Unless the customer requests a specific carrier as called out on the purchase order, Specialty Blades will determine the carrier on a "best way" basis to ensure economic and timely delivery. Customers who request Freight Collect will need to provide the account number where the charges are to be billed. Consignee shipments must be prearranged with the carrier selected by the customer. Any consignee or collect charges reversed to the shipper based on incorrect data will be billed to the customer.

CREDIT POLICY - Our standard open account terms are Net 30 days, subject to credit approval. We rely on Dun & Bradstreet to provide us with credit ratings and financial information. Companies having insufficient information for open account terms may be offered alternative payment options of prepayment prior to shipment, C.O.D., Visa, Master Card, or American Express. Also note that pricing is quoted based on these standard terms and any deviation from the standard terms may result in a reevaluation of the quoted price.

A service charge of 1.5% per month may be charged on all accounts 30 days past due. If payment on an open account exceeds 60 days old, the account will be placed on "credit hold" status. No shipments will be made when an order is in credit hold status and all work in process will be stopped. In the event it becomes necessary to place an account for outside collection, the customer will be required to pay all costs of collection, including reasonable attorney fees.

RETURNED GOODS POLICY - Specialty Blades should be notified in advance of the pending return of any product. All returned goods must be accompanied by a return authorization. Failure to obtain a return authorization may result in product being refused and returned to sender.

Whenever possible, product should be returned in its original packaging. Specialty Blades will not issue credit for parts damaged due to improper return packaging.